Privacy Policy

Last Updated: January 2025

WebOsum (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under applicable data protection laws including UK GDPR.

1. Information We Collect

We may collect the following types of information:

• Contact details: Name, email address, phone number.
• Account details: Login credentials (where applicable).
• Usage data: Pages visited, time spent, clicks, and interaction logs.
• Technical data: IP address, browser type, device type, operating system.
• Communication data: Messages you send via forms, email or live chat.

2. How We Collect Information

We collect data through:

• Forms you submit on our website
• Support emails and chat communications
• Analytics and cookies (see Cookies Policy)
• Third-party tools such as Google Analytics or Meta Pixels

3. How We Use Your Information

We use your data to:

• Provide and manage our services
• Respond to inquiries and support requests
• Improve website performance and user experience
• Send service updates, offers or marketing (with consent)
• Ensure security, fraud prevention and compliance

4. Legal Basis for Processing (UK GDPR)

We process personal data under one or more of the following legal bases:

• Consent – when you agree to receive updates or marketing.
• Contract – when processing is required to deliver our services.
• Legitimate interests – to improve security and user experience.
• Legal obligation – when required by law or regulation.

5. Sharing Your Information

We do not sell your data. We may share data only with:

• Trusted service providers (hosting, analytics, email services)
• Legal authorities when required by law
• Business partners involved in fulfilling our services

6. Data Storage & Security

We implement technical and organisational measures to protect your data from unauthorised access, loss or misuse. Data is stored securely on reputable servers.

7. Data Retention

We keep personal data only as long as necessary for the purposes stated in this policy or as required by law.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to certain types of processing
• Request data portability

To exercise these rights, contact us at support@webosum.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. International Data Transfers

If data is processed outside the UK, we ensure appropriate safeguards such as GDPR-compliant agreements or standard contractual clauses.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above will always reflect the latest version.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

📧 support@webosum.com
🌐 WebOsum – Ozavion Limited (UK)